In delivering "Menya Dragon Ramen", Fly Penguin Inc. (hereinafter referred to as the "Company") shall adopt safety management and proper protection of customers' personal information.
The Company's personal information protection policy is outlined below.
（1） When the Company directly collects personal information, it shall do so after obtaining the person's consent and explicitly stating the intended use of the data in advance.
In addition, the Company shall never collect personal information by illegal means.
（2） The Company shall take reasonable safety measures and preventive/corrective measures against risks such as unauthorized access to personal information or loss, damage, and leakage, and shall continuously improve its personal information security system by injecting management resources that correspond to its actual business circumstances.
（3） The Company shall comply with laws and other standards pertaining to the protection of personal information.
2. Purpose of use
The collected personal information shall be used for the following purposes.
（1） Information such as distribution and notifications related to the Service
（2） Identity verification when using the Service
（3） Implementation of campaigns and surveys, as well as distribution of products and giveaways
（4） Response to inquiries
3. User information to be obtained
The usage information collected by the Service shall consist of the following.
（1） Email address
（2） User name
（3） PlayMining ID
4. Joint use of information
The Company may jointly use the following personal data of the customers with its business partners.
（1） Personal data to be jointly used
Name, email address, country of residence, street address, phone number, date of birth, gender, product purchase, and transaction history
（2） Business partners that jointly use the applicable personal data
Digital Entertainment Asset Pte. Ltd.
（3） Purpose of use
For notification of services and products of the Company and business partners
（4） Name or title of person responsible for management of personal data
Digital Entertainment Asset Pte. Ltd.
5. Provision of personal information
Except for the following instances, the Company shall not disclose the customer's personal information to third parties.
（1） When there is consent of the customer himself/herself
（2） When the Company deposits internal personal information in order to outsource processing to a third-party contractor designated by the Company.
（3） When the Company finds it necessary, for a specific business purpose, to provide or deposit personal information within the legal framework.
（4） When disclosure is mandated by law or an administrative agency.
（5） When it is required to preserve vital interests, such as the life, health, and property of the subject of the information or the general public.
6. Correction, disclosure request, and suspension of use of the personal information
If a customer wishes to correct, disclose, or suspend the use of his/her personal information, the email listed in Section 9 can be used to contact the department responsible for correction, disclosure, and suspension of use. Once the department receives a request from a customer, it will respond promptly. However, if the department has difficulty contacting the customer, it may be unable to update, disclose, or suspend the use of the customer's personal information.
7. Handling of cookies, etc.
（2） The Company does not acquire personal information of customers or visitors through cookies.
8. Policy on the protection of personal data subject to the GDPR
The handling of personal data subject to the "General Data Protection Regulation" (data protection and privacy law in EU) (hereinafter referred to as "GDPR") is as follows.
（1） Purpose of the use of personal data
① Providing the Company's services to the customers
② Providing customers with information on campaigns, event information, etc.
③ Improving services for customers, such as data analysis, and planning/development of products and services
④ Conducting customer surveys
⑤ Responding to inquiries from customers
⑥ Reporting and notifying to government agencies, various industry groups, etc.
（2） As legal evidence of the handing of personal data
The Company shall process personal data of customers in accordance with one of the legal grounds outlined in Articles 6 and 7 of the GDPR. In addition, the Company shall manage sensitive personal data in line with the requirements specified in Articles 9 and 10 of the GDPR.
（3） Customer's rights
In compliance with the GDPR, the Company's response to a request from a customer or his/her representative regarding the personal data held by the Company shall be as follows.
① Obtaining details on the handling of personal data
A customer has the right to obtain from the Company any pertinent information on its personal data processing practices that pertain to him/her.
② Accessing the personal data
A customer has the right to receive confirmation from the Company as to whether or not his/her personal data is being used, along with access to the personal data and certain related information.
③ Correction or deletion of personal data
A customer has the right to have erroneous personal data rectified promptly and incomplete personal data completed (Article 16 GDPR).
A customer also has the right to have his/her personal information removed promptly if specific requirements are met.
④ Restriction on the use of personal data
When specific requirements are met, a customer has the right to restrict the handling of his/her personal data.
⑤ Objection to the handling of personal data
A customer has the right, with specific requirements, to object at any time to the handling of his/her personal data for reasons related to specific personal situations.
⑥ Data portability of personal data
If specific requirements are met, a customer may have the right to receive his/her personal data in a structured, commonly used, machine-readable format and to transfer those data to another data manager without the Company's interference.
⑦ Personal data not subject to automatic decision-making
If specific requirements are met, a customer has the right to be excluded from automated decision-making (including profiling) that has legal or equivalent effects on the customer based on the handling of the personal data.
⑧ Billing by customer
If a customer wishes to exercise any of the rights outlined above, the Company can be contacted using the contact information listed in Section 9.
10. Contact information
Please contact the following for inquiries regarding the personal information.
When an inquiry is made, the Company may need to confirm the customer's identity.
The Company is not able to respond to inquiries other than those related to personal information.
Fly Penguin Inc.
3rd floor, ImasWorks Bakurocho, 1-6-8 Bakuro-cho, Nihonbashi, Chuo-ku, Tokyo
Fly Penguin Inc.